Course Description:
Just as a doctor measures blood pressure, temperature, and heart rate on a patient, project metrics serve as key indicators that enable a project manager to measure and monitor the health of a project.  Moreover, project metrics can provide early warning signs of an impending problem and contribute to improving internal project practices.  The focus of this course is on developing and managing data-driven, transparent metrics to enable informed decisions and monitor project health throughout the entire project lifecycle.

Project managers must balance the competing demands of scope, time, cost, risk, and quality; stakeholders with differing needs and expectations; and meeting project requirements.  Clear, concise metrics will enable a project manager to:  evaluate actual progress against planned progress; manage risk; manage team performance; efficiently and effectively change course when necessary; focus on the short and long term successes of the project; improve project processes; communicate project health status; and maintain a better balance between the needs of customers, shareholders, and employees.

Course Objectives:
- Understand the value of measuring a project
- Define, identify, and select the most important metrics
- Implement a project metrics system
- Analyze, display, track, and report project metrics for customers, stakeholders, and employees
- Develop a project metrics dashboard to obtain a snapshot of a project’s health throughout the project lifecycle
- Use project metrics to improve internal project processes and share best practices

Continuing Education Units:
The course comprises 6 contact hours or 0.6 CEUs, which is equivalent to 6 Professional Development Units (PDUs) for certified PMP project managers.