Course Description:
This course more closely examines the Balanced Scorecard model. Students will be exposed to up-to-date concepts and current thinking and best practices within the BSC model, including strategy mapping and "third generation" scorecards.

Course Objectives:
Upon successful completion of this course, participants will be able to:

• Understand the theory and implications of a balanced scorecard approach to strategic management within an organization.
• Develop practical skills in the design and implementation of a balanced scorecard within a particular organization of interest.