Academic Policies

 

Academic Policies
Georgetown University Policies
Language of Instruction Policy
Double Counting Policy
Course Substitution Policy
Transfer Course Policy
Grading Policy
Non-Credit Definitions of Full-Time and Half-Time Status
Disciplinary and Non-Voluntary Withdrawal Policy
Transcripts
Letter of Academic Record
Completion of Certificate
Replacement of Certificate
Student Contact Information
Students with Special Needs
Discrimination
Student Complaint Resolution Policy  

Student Accounts Policies
Payment
Course and Program Schedule Changes
Tuition Waivers and Discounts
Third Party Documentation and Non-Payment Policy
Student Registration Blocks and Unpaid Balance Policy
Third Party Balances Older than 90 Days
GU Tuition Assistance Program (TAP Benefits)
Student Accounts Contact Information

Withdrawal & Refund Policies
Cancellation of Certificate Programs and Courses
Withdrawing from Certificate Programs and Courses
Refund Policy - CCPE/ ITL/ Healthcare Programs
Refund Policy - CCPE/ ITL/ Healthcare Programs - Effective Summer 2015
Refund Policy - Paralegal Studies Program  
Refund Policy - Events & Conferences
Refund Policy - Continuing Studies English
Refund Policy - Center for Social Impact Communication (CSIC)

Technology Policies
Georgetown Google Apps
Using Blackboard
My SCS Non-Credit Student Portal
NetID Password Reset Instructions

Visiting CCPE & ITL
Location & Contact Information
Inclement Weather


Academic Policies

Georgetown University Policies
Students are responsible for observing general University policies and regulations concerning student conduct found on the University website, www.georgetown.edu.

Language of Instruction Policy
As an international center for higher education, the Georgetown University Center for Continuing and Professional Education (CCPE) and the Institute for Transformational Leadership (ITL) attract students from around the world. Please note that the language of instruction for non-credit courses is English.  Maximum benefit is derived for students with English language proficiency.  Students registering for CCPE and ITL courses are expected to be able to read and comprehend written and spoken English at the college level.

Double Counting Policy
Students may not count courses towards more than one certificate or program; the double counting of courses is prohibited. Each certificate program at CCPE and ITL requires a minimum number of Continuing Education Units (CEUs), equivalent to contact hours, for completion. See individual program pages for details. Although students may petition to count courses outside their program toward certificate requirements, minimum contact hours must be successfully completed to receive a certificate. All requests for exceptions are subject to approval by a CCPE academic official.  See also the Course Substitution policy.

Course Substitution Policy
Students may petition to count courses in a different CCPE or ITL open enrollment certificate program toward another comparable CCPE or ITL open enrollment certificate program. 

Example: A candidate for the Certificate in Marketing petitions to take a course in International Business Management, International Trade & Policy, in place of a Marketing certificate elective. Please note that a proposed course substitution should be similar in subject matter and comparable in the number of contact hours to ensure academic rigor is maintained. Students requesting a course substitution should contact the program manager for the certificate they wish to pursue before enrolling. Georgetown CCPE retains the right to approve or deny substitution petitions based on academic standards. This policy does not apply to application programs for which course substitutions are prohibited e.g. Leadership Coaching.

Transfer Course Policy
Courses completed at other accredited institutions may count toward CCPE or ITL non-credit professional certificate programs.  All transfer requests must be made before matriculation into current certificate/credential.  Transfer courses must address subject matter relevant to the CCPE or ITL program.  The course must have been satisfactorily completed within (no later than) two years from start date of the student’s current CCPE or ITL program matriculation. One course per certificate program may be transferred from another accredited program or institution.  The transfer course cannot be a course that fulfills another certificate/credential requirement.

Only courses with the passing grade code of “Satisfactory,” “Pass,” or at least a “C” grade can be considered for transfer.

A transfer course request form is required. Official documentation, such as an official transcript from an accredited university or a signed letter from a professional organization, and an official course description from the institution’s course catalog must accompany the transfer request form. All requests are subject to approval by the Associate Dean for Center for Continuing and Professional Education and final review by the Assistant Dean for Academic Affairs School of Continuing Studies.

This policy does not apply to application programs for which course transfers are prohibited e.g. Leadership Coaching.

Grading Policy – Effective Spring 2013

At the end of each course, students are responsible for reviewing their course grades. Unofficial transcripts are available through the My SCS Non-Credit Student Portal. Students may also request transcripts from the Registrar’s Office.  If a student has questions about a grade or finds that a grade has not been recorded, s/he should contact the CCPE or ITL office immediately for guidance.

Non Credit Grading Schema

CCPE and ITL courses are graded per the Academic Standards and Grades for Non-Credit Programs/ Courses grading schema. 

"Incomplete" Grade Change Policy

Students will be assigned a provisional grade of “I” (Incomplete) if the course instructor determines missing coursework can be completed by the student at a different time. Students who receive an “I” and wish to convert the grade to “SC” (Successfully Complete) must contact the course instructor to arrange for makeup work. Makeup work can include but is not limited to participating in a future session of the same course or completing an outside course assignment. All incomplete coursework must be finished within six months of the last day of that course. Students who wish to convert a grade of “I” to a grade of “SC” must also download, complete, and return the Incomplete Grade Agreement to CCPE.   

Once completed work is submitted to the course instructor, students should also notify Program staff at CCPE. Instructors have one month from the day a student completes the necessary work to submit an official grade change request to CCPE. Once this official request is received a delegated CCPE official will work with the Assistant Dean for Academic Affairs & Compliance to process the grade change. Students will be notified when a grade is officially changed.

If no action is taken on a grade of “I” within six months of the final day of a course, the grade of "I" will become the grade of record. In order to successfully complete the course, the student will be required to re-register for the course and complete payment at the then prevailing tuition rate.

Grade Change Policy - Grades Other than "Incomplete"

Courses assigned any grade other than “I” can only be changed due to a documented grading and/or recording error. This change may only be requested by the instructor of record. All requests must be submitted directly to the Assistant Dean for Academic Affairs & Compliance for approval.

No additional or revised student work will be accepted to improve a grade other than “I” after the final course grade has been recorded. If a student has received a grade other than “I,” he or she cannot attend the same course in a different semester to successfully complete the course requirements.

Paralegal Studies Program Grading Policy

Paralegal Studies students should consult the Paralegal Studies Handbook for specific guidance and information regarding grading policies, procedures, and deadlines.

Non-Credit Definitions of Full-Time and Half-Time Status
Full-Time: 11.8 CEUs or more within a semester
Half-Time: 5.9 to11.7 CEUs within a semester
Less than Half-Time: 5.8 CEUs or less within a semester

CCPE Disciplinary and Non-Voluntary Withdrawal Policy
Disciplinary sanctions can be made at the discretion of the Associate Dean for CCPE in consultation with the School of Continuing Studies Office of Academic Affairs & Compliance.  Disciplinary sanctions are typically imposed based on breaches of academic integrity (as defined and determined through the Georgetown University Honor System) or academic ineligibility.  The Associate Dean may also mandate a Non-Voluntary Withdrawal if a student’s behavior is so severely disruptive that it interferes with the educational process or other activities of the academic community or if the student’s actions could be viewed as harmful to him/herself or others. Such cases may also be referred to the Georgetown University Office of Student Conduct for further review. 

Sanctions may include any of the following:

  • Warning - Notice to the student, orally or in writing with a notation in the student’s file, that a continuation or repetition of the same or similar conduct will result in further disciplinary action.
  • Suspension (Registration Block) - Exclusion from courses and/or other privileges. No refunds will be returned should suspension occur during a course or program.  Any outstanding balance will remain the responsibility of the student based on the CCPE and ITL refund and withdrawal policies.
  • Dismissal (Non-Voluntary Withdrawal)- Termination of non-credit student status for an indefinite period. The conditions for reenrollment, if any are permitted, shall be stated in the notification of dismissal.  No refunds will be returned should dismissal occur during a course or program.  Any outstanding balance will remain the responsibility of the student.

Disciplinary Policy Appeal
The student shall have the right of appeal to the Associate Dean for Academic Affairs & Compliance for the School of Continuing Studies. The student must present his or her grounds for appeal to the Dean, in writing, within 7 calendar days of the date of dismissal. The appeal procedure is not to be used for the circumvention of standard requirements or CCPE policies (e.g. certificate requirements), but is designed to address exceptional cases of a complex nature. 

If the associate dean of academic affairs finds that the student’s termination is based on failure to satisfy standard academic requirements without exceptional, complicating circumstances, the student’s request for an appeal will be denied. If the associate dean of academic affairs determines that such exceptional circumstances do exist, then the dean may convene the CCPE Directors' Council to review the request and make an official recommendation to the dean. The associate dean of academic affairs will notify the student of the binding decision within 30 days of the appeal. The decision of the dean is final and not open to further appeal

Requests for Reenrollment following Dismissal
Students who have been dismissed from CCPE, ITL, and/or the University should not expect to reenroll. In very rare cases, when in the judgment of the Dean of the School there is clear and compelling evidence of probable future academic success (while meeting all standard academic requirements without additional exceptions), a written application for reenrollment from the student may be considered. The Dean will consider the best interests of the student but also the best interests of CCPE, ITL, the School, and Georgetown in the review process. This request for reenrollment must be submitted to the SCS Office of Academic Affairs & Compliance at least six weeks before the first day of classes in the semester or term desired for continued registration.

Transcripts

Official Transcripts
Official Georgetown University transcripts for CCPE and ITL courses are available through the Registrar's Office and use the Transcript Request Form.

Allow two business days for processing after the request has been received by the University Registrar. Requests may be made:

In person
Visit the Registrar's Office located in White-Gravenor Hall Room G-01.

By fax
Fax the Transcript Request Form to the Registar Office at (202) 687 - 3608.

By mail
Mail the Transcript Request Form requests to:
University Registrar
Box 571000
White-Gravenor Hall G-01
Washington, DC 20057-1000

Unofficial transcripts printed by the student

Courses completed in Fall 2009 and all semesters after:

Courses completed in Summer 2009 and before: 

  • Log in to MyAccess 
  • Print student record

Transcript Conditions
The University will not issue a transcript which reflects less than the complete student record. Academic transcripts will not be issued when unsatisfied financial obligations to the University exist. Transcripts will only be made available by pick-up (with picture ID) or sent by mail. Transcripts may not be faxed.

Transcripts are available year-round except for current students at the end of the semester during grade processing. Due to the volume of requests received during peak periods, the University Registrar's Office will send no more than twenty transcripts per student, per day to be able to serve as many students as possible. Students can expedite the process by providing address labels for multiple destinations.

Letter of Academic Record
Students may request a Letter of Academic Record to submit to employers for reimbursement purposes or for enrollment verification. To request a letter, students should send an email to ccpe@georgetown.edu with the name of the course in the subject line.  Requests must include the student's full name, the course name(s), and the course term(s).  Letters of Academic Record for completed courses will include course grades.

Completion of Certificate
Students who have completed all requirements for a certificate program and have no outstanding financial obligations with the University may request a Certificate through the My SCS Non-Credit Student Portal. Log in and, in the Special Requests section, follow the directions shown to complete the Certificate Request.

Duplicate Certificate Policy
In the case that a certificate is lost or damaged a duplicate may be printed for a $35.00 fee, payable by credit card only. Duplicate certificates will be printed with the original completion date. All signatures appearing on the certificate will be those of current University officials. Requests will be processed once all required paperwork has been received.

To request a duplicate certificate log in to the My SCS Non-Credit Student Portal and, in the Special Requests section, select the Duplicate Certificate Request. Credit Card payment is due upon check out.

Student Contact Information
Please maintain updated contact information to ensure that the University has accurate records by emailing ccpe@georgetown.edu.

Students with Special Needs
Any student with a disability, whether a physical, psychological, or learning disability, must contact the Academic Resource Center (ARC) at (202) 687-8354 or arc@georgetown.edu and follow the process outlined by ARC for requesting an accommodation. Students should contact the ARC prior to the start of the term. If a request is not submitted on a timely basis, special accommodations are not retroactive, and therefore will not be honored. Georgetown does not discriminate or deny access to an otherwise qualified disabled student on the basis of disability, and students with disabilities may be eligible for reasonable accommodations and/or special services in accordance with the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. However, students are responsible for communicating their special needs to the Academic Resource Center. The University is not responsible for making special accommodations for students who have not requested an accommodation and adequately demonstrated their disabilities. Also, the University need not modify course or degree requirements considered to be an essential requirement of the program of instruction.

Discrimination
CCPE takes all allegations of discrimination seriously and asks that students who believe they have been discriminated against to make a formal complaint through the Office of Institutional Diversity, Equity, and Affirmative Action ((202) 687-4798; idea@georgetown.edu).

Student Complaint Resolution Policy

Informal Complaint
Whenever a student has a complaint about a course, instructor, or certificate program, the student is encouraged to meet with the instructor and/or program manager to resolve the problem informally as soon as possible.  In some cases, however, when an informal resolution is not achieved, a student may wish to file a formal complaint. 

Formal Complaint
After attempting to resolve a complaint informally, a student may file a formal complaint with the associate dean of CCPE who will be responsible for investigating the complaint and taking action. An outline of the formal complaint policy follows:

  1. The student attempts to resolve the situation informally through a conversation with the instructor and/or program manager.
  2. If that conversation does not lead to resolution, the student should contact the associate dean of CCPE to discuss the situation and outline the issue in writing by email or letter. Email can be send to ccpeprograms@georgetown.edu. 
  3. The student must file the formal complaint within 30 days of the end of the semester in which the issue occurred. This statement should include, but is not limited to, the nature of the complaint, the facts, supporting items, and the remedy requested. The associate dean of CCPE acts as an intermediary, gathering information from the student and instructor and then makes a decision.  The associate dean of CCPE will investigate the complaint, take appropriate action, and respond to the student within 30 days.
  4. A record of the student complaint plus all findings will be documented in writing and retained in CCPE departmental records.
  5. If, after communicating with the instructor and CCPE associate dean, the student would like to appeal further, he or she may then submit a formal request to the SCS associate dean for academic affairs for final review.  This written request must include supporting documentation (in the case of grade appeals, copies of the syllabus and required work; students may also submit any email correspondence between the student and professor).  The associate dean for academic affairs will complete an investigation to ensure policy has been followed. This decision is final and not open to further appeal.

Student Accounts Policies

Payment
When students register for courses or certificate programs at the Center for Continuing and Professional Education (CCPE) or the Institute for Transformational Leadership (ITL), they incur the cost of tuition. Students may not be permitted to participate in courses or programs until the tuition payment is settled. Please note that unless students officially withdraw as described below, they will be responsible for all tuition and fee charges associated with the courses or certificate programs.

Students will receive email confirmation messages upon successful registration. It is ultimately the student's responsibility to ensure registration and payment. Students should periodically review their enrollment through the MY SCS Non-Credit Student Portal. Failure to receive an enrollment confirmation email message is not justification for seeking a refund.

Georgetown University employees, including School of Continuing Studies employees, are encouraged and welcome to participate in courses and certificate programs at the Center for Continuing and Professional Education and the Institute for Transformational Leadership. All employees enrolling in courses starting on or after July 1, 2014 will be required to pay course tuition. Tuition payment can be settled using TAP benefits. Registration and participation in courses is not permitted until tuition payment is fully settled.

For more information on TAP benefits, visit http://benefits.georgetown.edu/tap

Cancellation of Certificate Programs and Courses
All CCPE and ITL courses are offered contingent upon sufficient enrollment. If a course must be cancelled, all registered students will be notified at least three (3) calendar days before the course's start date. All registered students will receive a 100% tuition refund. No fees will be charged for cancelled courses.

Withdrawing from Certificate Programs and Courses

  1. Go to the CCPE Withdrawal/Refund Process Page
  2. Select the appropriate withdrawal/refund form based on your payment method.
  3. Download, complete, and submit the appropriate form.

Refund Policy - CCPE/ ITL/ Healthcare Programs 

Refund Policy
For course registrations before the Summer 2015 semester, refunds are computed based on the date and time that a student's request to withdraw is received in writing by the Student Accounts Office at the Center for Continuing and Professional Education (CCPE). Prospective students who withdraw prior to the start of a course will receive a full refund of tuition paid, less the nonrefundable deposit and any applicable tuition fee (described below). All refunds are calculated on a per course basis.

If you are a Maryland resident in online courses, please click here to see the refund policy specific to Maryland residents.  If you are a Maryland resident requesting a refund, please do so by emailing ccpeprograms@georgetown.edu. 

Nonrefundable Deposit
The first $100.00 of all course tuition charges, less the amount of any application fee a student has paid for application-based programs, is a nonrefundable deposit. This fee is required to cover expenses in connection with processing a student's enrollment at CCPE. No other nonrefundable fees are required prior to enrollment.

Grace Period
Withdrawal during grace period

At the time of registration, the prospective student has a grace period of three business days to withdraw his or her enrollment without penalty beyond the $100.00 nonrefundable deposit described above. When registration occurs fewer than three days from the start of a course, the grace period will expire on the first day of the course.

Withdrawal after grace period
Students who withdraw after this grace period but prior to the start of a course will receive a 100% refund of tuition paid less the nonrefundable deposit and a tuition fee. The tuition fee will be $100.00 or 15% of course tuition, whichever is less.

The following are examples of the refund policy (these examples assume no application fee has been paid):

Example (1): A course with a tuition charge of $1,000.00 begins on Friday night. The prospective student registers on Monday. The prospective student's withdrawal paperwork is received on Tuesday of that same week (before the start of the class); the prospective student will receive a refund of $900.00.

Example (2): A course with a tuition charge of $1,000.00 begins on Friday night. The prospective student registers on Thursday. The prospective student's withdrawal paperwork is received on Friday morning; the prospective student will receive a refund of $900.00. The grace period will end on Friday at the start of the class.

Example (3): A course with a tuition charge of $1,000.00 begins on Friday night. The prospective student registers on Monday. The prospective student's withdrawal paperwork is received on Friday morning; the prospective student will receive a refund of $800.00 (full refund less the $100.00 deposit and the $100.00 tuition fee).

Example (4): A course with a tuition charge of $350.00 begins on Friday night. The prospective student registers on Monday. The prospective student's withdrawal paperwork is received on Friday morning; the prospective student will receive a refund of $197.50 (full refund less the $100.00 deposit and the 15% tuition fee).

Withdrawing After the Start of a Course
For the purposes of calculating refunds, a prospective student will be considered a student beginning on the first day of his/her course and the following policy will apply.

If a student withdraws after a course begins, refunds will be made according to the following schedule:

Percent of Course Completed Refund
Percent Refund
Withdraws or is terminated during the first quartile (25%) of the course 
75%
Withdraws or is terminated during the second quartile (more than 25% but less than 50%) of the course  
50%
Withdraws or is terminated during the third quartile (more than 50% but less than 75%) of the course  
25%
Withdraws after completing more than three quartiles (75%) of the course 
No refund

Please note that a class meeting is defined as one day in the classroom and often is not equivalent to a course section.

Refund Process
Refunds will be issued to students within 45 days after receipt of a written request. 

Refund Examples
Example: Course with 18 class meetings.  Refund schedule:
 
Student withdraws after
Percent Refund
1, 2, 3, or 4 class meetings (5.6%-22.2% of the course)
75% refund
5, 6, 7, 8, or 9 class meetings (27.8%-50% of the course)
50% refund
10, 11, 12, or 13 class meetings (55.6%-72.2% of the course)
25% refund
14 class meetings (77.8%-100% of the course)
No refund

Example: Course with 12 class meetings.  Refund schedule:
 
Student withdraws after
Percent Refund
Student withdraws after 1, 2, or 3 class meetings (8.3%-25% of the course)
75% refund
Student withdraws after 4, 5, or 6 class meetings (33.3%-50% of the course)
50% refund
Student withdraws after 7, 8, or 9 class meetings (58.3%-75% of the course)
25% refund
Student withdraws after 10 class meetings (83.3%-100% of the course)
No refund

Example: Course with 8 class meetings.  Refund schedule:
 
Student withdraws after
Percent Refund
Student withdraws after 1 or 2 class meetings (12.5%-25% of the course)
75% refund
Student withdraws after 3 or 4 class meetings (37.5%-50% of the course)
50% refund
Student withdraws after 5 or 6 class meetings (62.5%-75% of the course)
25% refund
Student withdraws after 7 or 8 class meetings (87.5%-100% of the course)
No refund

Example: Course with 6 class meetings.  Refund schedule:
 
Student withdraws after
Percent Refund
Student withdraws after 1 class meeting (16.7% of the course)
75% refund
Student withdraws after 2 or 3 class meetings (33.3%-50% of the course)
50% refund
Student withdraws after 4 class meetings (66.7% of the course)
25% refund
Student withdraws after 5 or 6 class meetings (83.3%-100% of the course)
No refund

Example: Course with 5 class meetings.  Refund schedule:
 
Student withdraws after
Percent Refund
Student withdraws after 1 class meeting (20% of the course)
75% refund
Student withdraws after 2 class meetings (40% of the course)
50% refund
Student withdraws after 3 class meetings (60% of the course)
25% refund
Student withdraws after 4 or 5 class meetings (80% of the course)
No refund

Example: Course with 4 class meetings.  Refund schedule:
 
Student withdraws after
Percent Refund
Student withdraws after 1 class meeting (25% of the course)
75% refund
Student withdraws after 2 class meetings (50% of the course)
50% refund
Student withdraws after 3 class meetings (75% of the course)
25% refund
Student withdraws after 4 class meetings
No refund

Example: Course with 3 class meetings.  Refund schedule
 
Student withdraws after
Percent Refund
Student withdraws after 1 class meeting (33.3% of the course)
50% refund
Student withdraws after 2 class meetings (66.7% of the course)
25% refund
Student withdraws after 3 class meetings
No refund

Example: Course with 2 class meetings.  Refund schedule
 
Student withdraws after
Percent Refund
Student withdraws after 1 class meeting (50% of the course)
50% refund
Student withdraws after 2 class meetings
No refund

Example: Course with 1 class meeting.  Refund schedule
 
Student withdraws after
Percent Refund
Student withdraws after 1 class meeting (100% of the course)
No refund
 

Refund Policy - CCPE/ ITL/ Healthcare Programs  - Effective Summer 2015

Refunds for program and course registrations that occur during or after the Summer 2015 term are granted under the following criteria:

Open Enrollment Programs and Courses

For courses that do not require an application for enrollment (i.e. open enrollment), refunds are computed based on the date and time that a student’s request to withdraw is received in writing or via the Online Student Portal by the Student Accounts Office at the Center for Continuing & Professional Education (CCPE).

All course section registrations are subject to a non-refundable $100.00 deposit. Students who withdraw five (5) calendar days or more before the published start date of a course section will receive a full refund of tuition paid less the non-refundable deposit. All refunds are calculated on a per course section basis. Students will not receive a refund if a withdraw request is received four (4) or fewer calendar days before the published start date of a course section or after a course section has started. All registrations within four (4) or fewer calendar days of the course section start date or after a course section has started are non-refundable.

Withdraw Timeframe Allowable Refund* Amount Charged to Student
Five (5) calendar days or more before the published start date of the course section Full course section tuition refund less $100.00 non-refundable deposit $100.00
Four (4) or fewer calendar days before the published start date of the course section or after the course section has started $0.00 Full course section tuition

*Special refund policies may apply to military tuition benefits.

Application-based Programs

For programs that require an application for enrollment (i.e. application-based programs), refunds are computed based on the date and time that a student’s request to withdraw is received in writing or via the Online Student Portal by the Student Accounts Office at the Center for Continuing & Professional Education (CCPE).

Upon registration for an application program, students are subject to a non-refundable $250.00 deposit. Students who withdraw from an application-based program 21 calendar days or more before the published start date of the first course section in the program will receive a full refund of tuition paid less the non-refundable deposit and any application fees. Students who submit a withdraw request 20 or fewer calendar days before the published start date of the first course section in the program will be charged the full tuition for the first course section in the program plus the non-refundable deposit. Students will receive a full tuition refund for all other course sections in the program.

Withdraw Timeframe Allowable Refund* Amount Charged to Student
Twenty-one (21) calendar days or more before the published start date of the first course section in the program Full course section tuition refund less $250.00 non-refundable deposit $250.00
Twenty (20) calendar days or fewer before the published start date of the first course section in the program Full course section tuition refunds for all courses in the program except the first course section Full tuition for the first course section in the program plus the $250.00 non-refundable deposit
After the start of the first course section in the program Full tuition refund for courses sections not started Full tuition for course sections completed or started (but not completed) plus the $250.00 non-refundable deposit

*Special refund policies may apply to military tuition benefits.

Any appeals in regards to withdrawal and refund policies can be submitted in writing to the CCPE Student Accounts Office. The CCPE Refund Appeals Committee reviews all appeals requests. All decisions of the CCPE Refund Appeals Committee are final.

Paralegal Studies Program Refund Policy
Evening Program:
1st or 2nd week of semester: 100% refund/delete
3rd or 4th week of semester: 80% refund/withdraw
5th or 6th week of semester: 70% refund/withdraw
7th or 8th week of semester: 50% refund/withdraw
9th week of semester: 40% refund/withdraw
After 9th week of semester: 0% refund/withdraw

Summer Intensive Program:
Before second class session of Part I: 100% refund/delete
Before third class session of Part I: 75% refund/withdraw
Before fourth class session of Part I: 50% refund/withdraw
After fourth class session of Part I: 0% refund/withdraw

Event Refund Policy
Refunds are computed based on the date and time that a student's request to withdraw is received in writing by the Student Accounts Office at the Center for Continuing and Professional Education (CCPE). Event participants who withdraw prior to the start of an event will receive a full refund of the event registration charge(s) paid, less the nonrefundable deposit (described below). All refunds are calculated on a per event basis.

Nonrefundable Deposit
The first $50.00 of all event registration charges is a nonrefundable deposit. This fee is required to cover event registration processing and administrative fees at CCPE. No other nonrefundable fees are required prior to the start of an event.

Withdrawing After the Start of an Event
If a participant withdraws after an event begins, no refunds will be issued.

Course and Program Schedule Changes
Course and program dates, fees, and faculty are subject to change. If a course or program is canceled, Georgetown University will refund the tuition in full but is not responsible for travel, accommodations, or other expenses incurred by the student.

Tuition Waivers and Discounts
Course tuition waivers are available based on the CCPE discount policy.  No discounts will be applied retroactively.  Students must have a discount code available at the time of registration in order to be eligible for reduced tuition rates.

Third Party Documentation and Non-Payment Policy
Students paying by third party billing must complete registration at least seven days prior to the start of a course or cohort program. In order to register for a course/cohort program, CCPE must receive the required paperwork at least three days prior to the start of a course/cohort program. To register using third party billing students must:

  1. Register online at least seven days prior to the course start date at http://ccpe.georgetown.edu
  2. Complete an Intent to Pay form, SF-182, or the equivalent and have it countersigned by the third party payer (such as an employer).
  3. Submit the Intent to Pay form to CCPE at least three days prior to the start of the course or program. Fax to CCPE Student Accounts at (202) 784-7231.

Students who need to make alternate arrangements should email CCPEStudentAccounts@georgetown.edu. Requests will be reviewed individually.

If the required paperwork is not received on time, the student may be automatically withdrawn from the course. He or she may re-register for courses on a space available basis. Note that payment will be due at the time of registration.

Student Registration Blocks and Unpaid Balance Policy
Any student with an unpaid balance on his/her student account 30 days after a course ends will be blocked from registering for additional courses through the MY SCS Non-Credit Student Portal.  Students with blocks will still be able to drop courses in accordance with the CCPE withdrawal and refund policies and procedures.  Additionally, while a block is active, students will be unable to request, view, or receive transcripts and will be unable to receive certificates or letters of completion for any completed programs or courses.

In order to remove a block, students must make payment by contacting the Student Accounts Manager. Late payments must be made using a credit card or third party check. The block will be lifted once the payment is successfully processed and balance is paid in full.  Blocks may also be placed on a student's account based on violations of the Georgetown University Code of Conduct.

Please note: Statements are not mailed out to students.  To determine steps to get a block removed or if you believe a block may have been placed in error, please contact the Student Accounts Manager at (202) 687-7696 or CCPEStudentAccounts@georgetown.edu.

Third Party Balances Older than 90 Days
Any student paying by third party billing becomes responsible for an unpaid balance ninety (90) days after the start date of his/her first course. Any student with an unpaid balance on his/her student account 30 days after a course ends will be blocked from registering for additional courses at Georgetown University. See Block Policy. Once 90 days have passed, CCPE reserves the right to invoice the student for the unpaid balance and/or send the student's account to a collections agency.

GU Tuition Assistance Program (TAP Benefits)
Students who are eligible for educational benefits through the Tuition Assistance Program (TAP) at Georgetown University must work directly with the TAP benefits office to ensure payment prior to the start of any course. This payment option is only valid if registration occurs at least seven days prior to the start of the first course. Any fees incurred due to course withdrawal are the student's responsibility and may not be funded by Georgetown University TAP. For questions regarding TAP benefits, please contact Human Resources at benefitshelp@georgetown.edu or (202) 687-2500.

Review TAP Tips.

Student Accounts Contact Information
Please contact CCPE directly for questions about account balances.

Student Accounts Contact Information:
Contact: Mr. Kelly Mason, Student Accounts Manager
Phone: (202) 687-7696
Fax: (202) 784-7231
Email: CCPEStudentAccounts@georgetown.edu


Technology Policies

Google Apps
You have been given a Georgetown Google Apps account, including a Georgetown University email address that is used for all university communications such as email from your instructors, university administration, and fellow students.

Your University Email Address is: yourNetID@georgetown.edu.

Your Georgetown Google Apps account includes Gmail, Google Docs, Google Calendar, and Google Drive. Login to your Georgetown Google Apps account with your NetID and password at apps.georgetown.edu.

Please note: After logging into your Google Apps account, you may set up mail forwarding under Settings so that email is sent to any other valid email address. While you may set your Georgetown Google Apps email account to forward to a personal email account, you are required to check Georgetown Google Apps for official communications from Georgetown University.

Help and information about Georgetown Google Apps is available at googlehelp.georgetown.edu.

Using Blackboard
CCPE and ITL students will gain access to Blackboard, the online learning management system, 48-72 hours after registration. Some instructors may use Blackboard to distribute course materials, administer tests, or email announcements. To access Blackboard:

  • Go to campus.georgetown.edu.
    • Alternatively, go to the Georgetown University main web site, click Current Students, and then click on Blackboard.
  • Enter your Georgetown NetID and password.
  • A list of your currently enrolled CCPE courses and general announcements will be listed. Click one of the courses to access course assignments, documents, and announcements posted by instructors.
  • By default, Blackboard will send all notices to GUMail. To direct email from Blackboard to another account, follow the instructions for forwarding GUMail.

My SCS Non-Credit Student Portal
MYSCS is the Non-Credit Student web portal that enables CCPE and ITL students to view unofficial transcripts, request official transcripts, and check schedules. To login to MYSCS:

Georgetown NetID Password Reset Instructions
If you have forgotten or do not have your Georgetown NetID password, then contact the University Information Services (UIS) 24/7 IT Helpdesk to reset it. Students are also strongly encouraged to enroll in Georgetown's Self-service Password Management Station.


Visiting CCPE and ITL

Location & Contact Information
Located in downtown Washington, D.C., CCPE and ITL are accessible via public transportation and car. See the Campus Life section of our website to learn more about getting here.

Address: 640 Massachusetts Avenue, NW, Washington, DC 20001
Main Phone: (202) 687-7000
Web address: ccpe.georgetown.edu
Email: ccpe@georgetown.edu
Fax: (202) 784-7200


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Inclement Weather
In the event of bad weather, CCPE follows the recommendations of the Provost's Office. To find out if classes are cancelled:

Georgetown NetID Reset Services for Non-Credit Students

If you have forgotten or do not have your Georgetown NetID password, then visit the University Information Services (UIS) 24/7 IT Helpdesk website to reset it. 

UIS Contact Information

Students are strongly encouraged to visit the UIS 24/7 IT Helpdesk website before calling or emailing. Students are also strongly encouraged to enroll in Georgetown's Self-service Password Management Station.

The Center for Continuing and Professional Education encourages students to explore all options for funding. We have provided a list of funding resources to assist current and prospective students.  Please note that the School of Continuing Studies generally does not provide funding in the form of scholarships, grants, and needs-based aid for non-credit professional certificate programs and courses. In addition, non-credit professional certificate programs and courses are not eligible for federal financial aid.

Potential Funding Sources for Individuals

Employer Education Budgets

Some employers offer funding for employee education or professional development.  If an employer guarantees payment for employee education and training, CCPE and ITL will accept an Intent to Pay form or the equivalent. This is typically a form completed and signed by an employer indicating how much the employer is willing to fund and the address to which the invoice for courses should be mailed. Students who have third party sponsorship or training authorizations will be required to submit approval forms with their registration.

If your employer will pay tuition, register for courses online. Select Third Party Billing the method of payment. Please submit an Intent to Pay form indicating that an employer or other third party should be billed for tuition.  No invoice will be generated without an Intent to Pay form on file.

Please note that courses at CCPE and ITL are non-credit. If your employer's education budget cannot be used for non-credit courses, be sure to ask about a training budget.

Employer Training Budgets

Some organizations include professional development courses in employee training budgets. Be sure to ask your employer about both an education budget and a training budget.

If an employer guarantees payment for employee education and training, CCPE and ITL will accept an Intent to Pay form or training authorization form. This is typically a form completed and signed by an employer indicating how much the employer is willing to fund and the address to which the invoice for courses should be mailed. Students who have third party sponsorship or training authorizations will be required to submit approval forms with their registration.

If your employer will pay tuition, register for courses online. Select Third Party Billing as the method of payment. Please submit an Intent to Pay form indicating that an employer or other third party should be invoiced for tuition.  No invoice will be generated without an Intent to Pay form on file.

Federal Agency Training Funds

Federal employees should ask the appropriate budget officer about training budgets available. According to the Federal Employees Almanac 2014 federal agencies may:

  • pay training and education expenses from appropriated funds or other available funds for training needed to support program functions;
  • reimburse employees for all or part of the costs of training or education; 
  • share training and education costs with employees;
  • pay travel expenses for employees assigned to training;
  • adjust an employee's normal work schedule for educational purposes not related to official duties;

Please note that Georgetown CCPE accepts Standard Form-182 (SF-182) for training authorizations from the federal government.

Private Education Loans

Some students choose to finance a certificate program with private education loans. A list of lenders that have offered private education loans in the past to Georgetown University students is available here. Students are responsible for contacting lenders directly to inquire if a non-credit professional certificate program is eligible for a loan. While Georgetown University CCPE will not recommend specific lenders, it will certify loans for eligible programs from approved lenders. See below for loan amounts that Georgetown University CCPE will certify.

Georgetown University CCPE has a unique campus code for Sallie Mae. Our branch code is 001445-99.


How to Apply

Students must be approved for a loan before registering for courses. Follow these steps:

  1. Check the list of lenders that have offered private education loans in the past to Georgetown University students.
  2. Contact the lender and confirm your program is eligible for a private education loan. Obtain the necessary paperwork to apply.
  3. Apply for the loan. CCPE will certify loan amounts based on the information below under Loan Amounts. Please note that our branch code is 001445-99.
  4. If approved, register for courses using your loan:
    • If the lender sends funds directly to Georgetown University, select Third Party Payment at time of registration. Enter the information about the lender and then contact CCPE Student Accounts at CCPEStudentAccounts@georgetown.edu.
    • If the lender sends funds directly to the student and the student will pay CCPE, the student must pay by credit card at time of registration.

Note: It is the student's responsibility to contact Georgetown University CCPE Student Accounts at CCPEStudentAccounts@georgetown.edu to ensure that loans are processed.

Loan Amounts

Paralegal Studies Program

For the Paralegal Studies Program (PSP), CCPE will certify loan amounts based on the tables below.

Summer Intensive Program

Semester Tuition Books Travel Living Allowance Total Cost of Attendance
Summer $9,200.00 $1,200.00 $655.00 $6,160.00 $17,215.00
 

Evening Program

Semester Tuition Books Travel Living Allowance Total Cost of Attendance
1st $3,200.00 $400.00 $655.00 $4,590.00* $10,855.00
2nd $3,200.00 $400.00 $655.00 $4,590.00* $10,855.00
3rd $2,800.00 $400.00 $655.00 $4,590.00* $10,455.00

*Note: The Living Allowance for the Evening Program is equal to 75% of the Living Allowance for the Summer Intensive Program because the Evening Program is a part-time program that allows students to obtain employment while studying.

Other Non-credit Professional Certificate Programs

For eligible non-credit professional certificate program (excluding Paralegal Studies), Georgetown University CCPE will certify loan amounts up to the full cost of tuition for the program. Tuition does not cover books, travel, or living expenses. Please see individual program pages for tuition rates.


Potential Funding Sources for Military/Veterans

Veterans Benefits / GI Bill

A variety of programs are available through the Department of Veterans Affairs and under various parts of the GI Bill.  CCPE participates in the following programs:

For questions about program eligibility, contact the Department of Veterans Affairs at (888) GIBILL -1 / (888) 442-4551. Georgetown CCPE programs are classified by the VA as NCD (Non College Degree).

The student must work directly with the Department of Veterans Affairs to ensure eligibility for benefits and that all paperwork required for reimbursement is complete.

Proof of eligibility must be faxed to the School of Continuing Studies at (202) 784-7231 / Attention: VA Benefits Office before registering for courses.

Montgomery GI Bill Beneficiaries:

  1. Students must contact the VA at (888) 442-4551 to determine eligibility.
  2. Students must contact the Georgetown CCPE VA Certifying Official, Lauren Dyer, at ccpevabenefits@georgetown.edu or (202) 687-7305. After contacting the Georgetown CCPE VA Certifying Official, students must submit their Certificate of Eligibility and Benefit Request Form prior to registration by fax to (202) 784-7231.
  3. Students must register for courses online.
  4. Students must pay course balance prior to the start of each course by credit card.  Select credit card or payment plan at time of registration. Do not select Veterans Benefits as method of payment at time of registration.
  5. Students will receive monthly reimbursement from the Department of Veterans Affairs. For questions regarding the amount of reimbursement, please contact the VA at (888) 442-4551 directly.

Read more about steps to use Veterans Affairs benefits. Note: Students must contact the VA at (888) 442-4551 on a monthly basis to confirm registration status.

Post 9/11 GI Bill Beneficiaries:

  1. Students must contact the VA at (888) 442-4551 to determine eligibility.
  2. Students must contact the Georgetown CCPE VA Certifying Official, Lauren Dyer, at ccpevabenefits@georgetown.edu or (202) 687-7305. After contacting the Georgetown CCPE VA Certifying Official, students must submit Certificate of Eligibility and Benefit Request Form prior to registration by fax to (202) 784-7231.
  3. Students must register for courses online.
  4. Students must select VA Benefits as their mode of payment at time of registration.  No up-front payment is required from students.

For questions regarding the amount of reimbursement, please contact the VA at (888) 442-4551 directly.

Read more about steps to use Veterans Affairs benefits.  Note: Students must contact the VA at (888) 442-4551 on a monthly basis to confirm registration status.

GoArmyEd.com for Active Duty, National Guard, Army Reserve Soldiers, and Army Civilians

The School of Continuing Studies is registered with GoArmyEd.com to accept SF-182 training authorization forms. GoArmyEd.com is the virtual gateway for all eligible Active Duty, National Guard and Army Reserve Soldiers to request Tuition Assistance (TA) online, anytime, anywhere for classroom and distance learning. It allows soldiers to manage their education records including college classes, testing, on-duty classes and Army Education Counselor support.

GoArmyEd.com is also the virtual gateway for Army Civilians to apply for their Civilian education, training, and leader development events.

Other Considerations

Interest-free Payment Plans

CCPE offers interest-free payment plans for certificate programs and course registrations. With the interest-free payment plan, the tuition payment is typically divided into separate payments over the duration of a program with the first payment due at the time of registration. To be eligible for our interest-free payment plan, students must register for a minimum dollar value of courses based on the following table:

Program $ Amount Minimum
Paralegal Studies Program Minimum of $2,800.00
Certificate Programs (ex-Paralegal) Minimum of $4,000.00
 

To enroll in our interest-free payment plan, select Payment Plan as your payment method during registration.  You will be prompted to enter your credit card information to make the first payment.  Please note that the total tuition cost must equal or exceed the minimum amounts listed above to enroll in a payment plan.  

Registering for Courses Over Multiple Semesters

Students are generally not required to register and pay for (or complete) all courses in a program in one semester. While many students choose to complete their certificate program in one semester, many programs (but not all) allow students up to two years to complete all requirements to receive the certificate. As a result, students may choose to register for required and elective courses over several semesters to spread the cost of tuition over time. Since CCPE generally offers every course in a program each semester, students have many opportunities to enroll in required and elective courses within the two-year required timeframe.

Tuition Discounts for Alums, Groups, and Select Partner Organizations

Georgetown CCPE offers the following tuition discounts on select programs and courses. Contact CCPE at (202) 687-7000 or ccpeprograms@georgetown.edu about eligibility.

  • Georgetown alumni: Georgetown alums, including undergraduates, graduate students, and certificate recipients, are eligible for a 10% tuition discount on select programs and courses.
  • AMADC: Members of the American Marketing Association - DC Chapter are eligible for a 10% tuition discount on select programs and courses.
  • Boeing: Employees of Boeing are eligible for a 10% tuition discount on select programs and courses.
  • Groups: If three or more employees from an organization will register for the same course or courses at the same time, CCPE will extend a 10% tuition discount to all participants.

Only one tuition discount may be applied at time of registration. Tuition discounts cannot be combined. Tuition discounts are not applied retroactively after registration.

Custom Programs

Georgetown CCPE designs, develops, and delivers custom education programs for organizations. Often, custom education programs can be a cost-effective method to deliver targeted training to staff or select group of employees.  For more information, please visit the CCPE custom education website.

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Professional Certificate Programs Information Session

January 13, 2015 12:00 PM - 2:00 PM Details

Center for Continuing and Professional Education News and Highlights