This program is offered in the spring semester only.

Download Spring 2012 Schedule

Program Description:
Results-based leadership is essential in successful organizations today. Organizational leaders must identify measurable targets then continually revisit the appropriateness and status of these benchmarks. The Certificate in Strategy Performance Management program provides practical tools to get a handle on where an organization is going and how well it's getting there. Participants will examine elements, approaches, and models for successful management at the strategic level. Coursework will prepare students communicate outcomes to various stakeholders.

For a visual understanding of the certificate program, please see the Program Mind Map.

Designed For:
This program is designed for managers responsible for creating, evaluating, and administering performance systems in organizations.  Consultants focused on organizational performance and development will benefit from certificate courses.

Objectives:
Program participants will:

• Formulate an effective organizational strategy and express it in the form of a strategy map
• Provide a framework for implementing an organizational strategy in the form of a complete balanced scorecard at any level of the organization
• Use a variety of well accepted and innovative measurement techniques and approaches for outcomes, customer/client value propositions, processes, and organizational learning and growth factors
• Use effective presentation and reporting techniques to report organizational results
• Recognize valid techniques for measuring psychological and interpersonal factors in organizations 

Program Requirements:

• Successful completion of the 5 required courses. Courses meet on weeknights and Saturdays.  Refer to individual course pages for schedules.
• Students must complete the program within a two-year time period.

Prerequisites:

• A bachelor's degree or the equivalent.
• A TOEFL examination for non-native speakers of English is not required but students are expected to read, write and comprehend English at the graduate level to fully participate in and gain from the program.
• Any requests for exceptions to these requirements must be made in writing to the program director at CCPE.

Registration:

• This certificate is an open enrollment program. No application is required. Register for individual courses by clicking on the course links below.

Tuition & Continuing Education Units:

Required Textbooks:

• Kaplan, R. and Norton, D. (2004). Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston: Harvard Business School Press.
• Kaplan, R. and Norton, D. (2006). Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Boston: Harvard Business School Press.
• Kaplan, R. and Norton, D. (2008). The Execution Premium: Linking Strategy to Operations for Competitive Advantage. Boston: Harvard Business Press.
• George, M.L. et. al. (2005). The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity. New York: McGraw Hill.
• Approximate cost: $100.00 used, in good condition.

More Information:
For more information or to speak with a program advisor, please complete the Request More Information Form, send an email to ccpestrategy@georgetown.edu, or call (202) 687-7000.