Medical and Healthcare Programs

Patient Navigation

Program Description

Patient navigation is widely used in various healthcare settings to enhance service delivery and improve patient satisfaction and outcomes. The Certificate in Patient Navigation is designed to prepare individuals to successfully navigate patients through the healthcare system over the course of a treatment plan. This program will help individuals act as a liaison between patients and their healthcare team and serve as a guide and advocate. The Certificate in Patient Navigation teaches skills essential to the safe and effective movement of a patient across the care continuum, improved self-management of patient care, and enhanced patient-practitioner communication.

The Jesuit value of cura personalis (care for the whole person) is both integral to the core values of Georgetown University and to the goals of a patient navigator working to promote wellness by addressing the mind, body, and spirit. A patient navigator understands that there is a great deal of diversity among patients and that each patient requires a personalized plan unique to their needs and goals. This certificate provides formalized patient navigation education with a focus on holistic care.

Program Objectives

Upon completion of the Certificate in Patient Navigation, participants will be able to:

  • Define patient navigation and the various roles and responsibilities
  • Understand the history, purpose, and goals of patient navigation
  • Successfully communicate and interview patients to assess barriers to care
  • Guide patients, caregivers, and family members through a treatment plan with the goal of improving patient outcomes
  • Provide physical, emotional, and social support to patients following a treatment plan
  • Understand health resources including publicly funded health insurance programs and health delivery systems

Course Sequence

Designed For

  • Individuals seeking to join the healthcare field as a patient navigator or serve as a caregiver
  • Healthcare professionals seeking a career transition into patient navigation
  • Health administration or health allied professionals interested in expanding their skill set to include patient navigation
  • Current patient navigators seeking formal training, further skills, and/or a deeper understanding of their role and responsibilities
  • Anyone interested in learning about patient navigation 

Program Format

The Certificate in Patient Navigation combines traditional classroom learning with active application of the course content through role-play, modeling, and case studies. The program includes three courses and a total of 48 hours.

The certificate is an open-enrollment program. No application is required. The three courses are designed to build upon each other; however, each course also stands alone as a delivery of tailored knowledge and skills available for independent enrollment.

Program participants are expected to:

  • Engage in practical application of program content
  • Participate in class and online discussions
  • Apply course content through role-play and case studies


Tuition for the full certificate is $2,985.00 or $995.00 per course. Full payment is due at the time of enrollment and is subject to our refund policy (refer to Resources and Policies for details). An interest free payment plan is available, which divides the full tuition cost into three installments between registration and program completion. Third party payment is also available if an employer has arranged to cover a percentage or all of the tuition costs.

These prices do not include associated course costs, such as textbooks and supplies.

Contact Us

For more information or to speak to program staff, please fill out a Request Information form or call 202-687-2246.

  Required Courses 
Minimum Required:  3.0  Courses
    XMED-500   Patient Navigation Fundamentals
    XMED-501   Building the Patient-Patient Navigator Partnership
    XMED-502   Developing the Patient Navigator Skill Set