XCPD-475 - Working with Group Dynamics and Conflict

Course Description

Groups and teams are at the heart of every organizational change effort. This includes large representative groups, project teams, and of course top leadership teams. This course gets to the essence of where real change happens – and where it can fail. Students will develop their ability to look developmentally, creatively, and non-judgmentally at group patterns, including what might present as “resistance,” so they might be better equipped to help groups and teams get better aligned and improve their effectiveness. Students will participate in experiential learning to increase their awareness and skill identifying and managing power dynamics within groups and organizations.

Course Objectives

Upon completion of this course, successful students will be able to:

Utilize their presence, knowledge, and skill to co-create a safe, inclusive environment and a collaborative, influential partnership.
Describe the stages of group and team development
Apply essential principles and practices of team development to enhance team and organizational effectiveness
Recognize and help systems identify dynamics present in groups and teams
Identify, leverage and mitigate power dynamics within the organization
Diffuse and transform conflict into generative conversation that builds capacity and relationships.

Notes

Enrollment in this course is restricted. Students must submit an application and be accepted into the Certificate in Organizational Development Consulting and Change Leadership in order to register for this course.

Current Georgetown students must create an application using their Georgetown NetID and password. New students will be prompted to create an account.