Career Outlook

A multi-billion dollar global industry, hospitality comprises a range of diverse offerings—including hotels and resorts, food services, clubs, casinos, events and meetings, as well as aspects of healthcare, transportation, and residential development. The field has an optimistic growth outlook, a large population of professionals, and a relatively high demand for degrees.

A blend of product- and service-based offerings, hospitality presents unique challenges for organizations big and small. For large companies, the scope and complexity of their operations require professionals to create effective and sustainable strategies to market and manage diverse services and products. Smaller hospitality companies and entrepreneurs, on the other hand, must cope with high consumer expectations and build brand recognition while still overseeing day-to-day planning and operations.

Employees working in the hospitality industry must be savvy, service-oriented professionals as well as expert operations managers. Given the global nature of the industry, it’s also critical that today’s hospitality professionals possess a holistic understanding of how their brand interfaces with the global marketplace.

This section has testimonials from current students and alumni.
  • Headshot of Dr. Mia Mulrennan, Faculty

    This is a program where application is the true cornerstone for learning. The faculty members are thought leaders and accomplished professionals in the industry who support the self-development and career goals of every student.”

    Dr. Mia Mulrennan, Faculty Master's in Global Hospitality Leadership

8.6% Projected job growth of management occupations within the hospitality industry, 2014–2024 9.9% Projected job growth of meeting, convention, and event planners, 2014–2024 Average jobs added per month within the food services sector in 2017 25,000 Director of SalesDirector of MarketingGeneral ManagerDirector of Human ResourcesDirector of TechnologySales ManagerMarketing ManagerDirector of FinanceVice President of Operations Top titles within the hospitality industry: Where do people in this field work? Traveler accommodation 80 % Activities related to real estate 3 % Colleges, universities, and professional schools 2 % Other amusement and recreation industries 2 %

Sources: U.S. Bureau of Labor Statistics, Burning Glass Labor/Insight

The Global Hospitality Leadership program prepares you for success in this dynamic industry. You’ll leave the program with a mastery of the core management areas of operations, finance, marketing, and communications as well as the advanced leadership capabilities that today’s employers demand. Graduates of our program are positioned to assume a wide range of roles within the hospitality industry and related fields.