Master of Professional Studies in Hospitality Management

Hospitality Management Degree

Diverse Cultural Foundations for a Globally Focused Program

Featuring a seamless blend of theory and practice, Georgetown’s Hospitality Management program offers a rigorous curriculum that prepares students to become successful leaders in this dynamic industry. Founded in 1789, Georgetown is the oldest Jesuit institution of higher learning in the United States, whose unique values of cura personalis provide diverse cultural considerations and a great foundation for this globally-focused hospitality program.

Students will master the pillar technical foundations within the hospitality field while developing the critical leadership and management skills they need to advance their careers and achieve success within the industry.

To learn more about the hospitality industry's growth and current needs, visit the Career Outlook page.

Degree Requirements

The MPS in Hospitality Management degree requires 33 credits to complete, with flexible options for full- or part-time participation. Students are required to complete:

  • One three-credit Ethics course
  • Four three-credit technical Foundation courses:
    • Operations and Service
    • Accounting, Finance, and Business
    • Human Capital Management and Labor Relations
    • Sales & Marketing, and Communications
  • One three-credit Capstone project, completed during the final semester, in which students must earn a minimum grade of “B” (3.00) or better
  • 15 credits of elective coursework, which can include an integrated practicum and a focus on one of three specialties within hospitality.

The integrated practicum (internship) option allows students to earn either three or six credits in place of one or two regular, three-credit electives. This option is geared toward students who want to gain real-world experience in the hospitality industry and expand their professional network.

Three specialties allow students to sharpen their expertise in a particular area of study within hospitality:

  • Brand Management & Guest Experience Design
  • Development & Asset Management
  • Global & Regional Standards

Students must achieve a minimum cumulative GPA of 3.00 (solid "B") to maintain good academic standing and be eligible for graduation. This baseline performance ensures that students meet Georgetown’s expectation of academic excellence.

See Course List for more detailed course descriptions and options. 

Program Length

For the convenience of working professionals, most courses are scheduled in the evenings or on weekends. Part-time students are encouraged to average two courses per semester, graduating in approximately 24 months over six continuous semesters. Full-time students are able to graduate in 16 months over four continuous semesters. The following chart illustrates the hypothetical progression for both a full-time and a part-time student:

HM Course Table

Specialty Areas

Students can choose one of three specialty areas to focus on, allowing them to not only customize their learning experience but also hone their skills in a particular area of hospitality.

Brand Management & Guest Experience Design

It is no doubt that today’s world operates in a brand-centric experience economy, and emerging audiences—including Millennials—have indicated that brand affinity and loyalty are a cornerstone of the hospitality industry. In fact, global companies like Marriott, Starwood, Hyatt, and Hilton have become creators and managers of brands as their primary function, rather than owning their assets. It is imperative that leaders on the marketing and brand management side of the hospitality industry understand how to measure and analyze audiences, envision core values and missions that speak to those audiences, and create brands and experiences at both the corporate and customer level that inspire guests and generate loyalty.

Development & Asset Management

The structure of the hospitality industry is complex, with various stakeholders involved in various phases of the development, financing, and operation of assets. Understanding the strategies and complexities behind the Owner-Operator business equation is critical for any leadership role in the industry. Capitalizing on the multitude of real estate investment trusts (REITs) and other countless hospitality ownership groups in the D.C. region, this financial and business-intensive specialty fosters a wealth of innovative partnerships, as well as opportunities for internships, mentorships, and potential career opportunities for students.

Global & Regional Standards

It is no secret that many new hospitality openings are happening abroad, and given the global nature of this industry, it is important that graduates are able to consider new opportunities internationally as well as domestically. Celebrating the diversity of Washington, D.C., and the ever-expanding travel industry, these courses will focus on understanding the nuances of international business conduct and the standards, practices, and expectations of ownership groups, management, and guests alike. Particular focus will include the Middle East, Latin America, East Asia—especially the BRICS nations—as well as domestic politics and standards in these regions and around the world.

Students also have the option to work with the Executive Director to customize their own series of courses, selecting from the available electives.

The following chart illustrates the program's overall course requirements and flow:

Hospitality Management Curriculum Chart

Core Courses (6 credits)

There are two core courses, Ethics and Capstone, which students must take in order to be eligible for the MPS degree. The first core course, Ethics, is taken during the student’s first semester and the second, Capstone, is taken during the student’s last semester.

MPHM-500: Ethics and Leadership in Hospitality
In the ever-evolving and global hospitality industry, self-reflection and recognition of one’s values, conduct, and consideration for others often make the difference between those leaders who are successful and those who are not. At the core of Georgetown’s Jesuit foundations, the notion of cura personalis (“care for the whole person”) guides the University's mission to ensure that graduates exude not only academic excellence, but also the qualities exemplified by great leaders who make decisions and lead in an ethical manner. This foundational course sets the tone for the overall Hospitality Management program, in which students explore their existing individual assumptions, build foundational principles, and commit to their own moral compass in relation to the codes of conduct, core values, and best practices endemic to the professional world. Students will demonstrate their application of ethical practices and link those principles to a decision-making framework steeped in leadership and management principles. 

This uniquely structured course begins with a two-day executive retreat, strengthening the relationship-building capabilities of the entire class, both as individuals and as a whole. Students will embark upon collaborative projects, developing their ethical decision-making skills and analyzing how those skills lead to better and more effective managerial competencies. Topics include: ethical conduct in the international business context, ethical models of leadership, reasoning in managerial situations, communication and influence skills, and collaborative teaming. Read more.

MPHM-900: Capstone
The Capstone course will provide the opportunity for students to synthesize all the theoretical and practical content taught during the program into one expanded course experience. This course will also recap and examine the primary knowledge, skills, and learning goals of the MPS-HM program. The objective is to apply concepts learned throughout the program to address a specific challenge or topic of interest.

The Capstone project will serve as a semester-long opportunity for students to apply what they have learned in the program and produce a substantial piece of original work under the tutelage of an industry sponsor and program faculty. Students will be assigned to a faculty advisor, who will serve as a guide through the detailed development and execution of the actual project and related deliverables. To successfully fulfill the Capstone requirement, students will need to both write an in-depth research paper and defend their work in front of a panel of faculty and experts.

The program’s Advisory Board members and industry practitioners will lecture and lead seminars, and students will have the opportunity to present their work for the purpose of peer review during their research and writing phase. Each student will be assisted in devising a strategy to support their topic of interest, appropriate to the course goals, by semester's end. A minimum grade of "B" (3.00) is required in the Capstone course to graduate regardless of the student's cumulative GPA.

Foundation Courses (12 credits)

There are four foundation courses that students must complete in order to be eligible for the MPS degree. Together, they introduce students to major concepts within the hospitality industry and prepare them to become effective hospitality managers.

MPHM-510: Hospitality Operations and Service Management
Operators are at the critical nexus of the hospitality industry, intersecting with almost all aspects of the business function at some level, and ultimately working to deliver the product and service to the guest. In this foundational course, students will gain an understanding of the basics of service and operations, complemented by an intensive strategic and logistical examination of the overall structure of the operation’s management and service delivery. Read more.

MPHM-520: Managerial Accounting and Finance: Analysis and Decision-Making for Hospitality Operations
Understanding the complex figures in business transactions is imperative for any leadership role in the hospitality industry. In this foundational and required course, students will practice hospitality decision-making and value creation from a hospitality operations perspective. Starting with the basics of accounting and finance, the curriculum quickly accelerates to an advanced graduate level. Using historical accounting data, the content is designed to create critical-thinking leaders who can confidently participate in a numerically intense business conversation with executives and make informed and logical decisions based on their evaluations. Read more.

MPHM-530: Marketing, Communications, and Sales
This course is designed to give students a comprehensive understanding of current tools and strategies used in marketing, communications, and sales specific to the hospitality management industry. Students will learn how to collect and analyze data and metrics to drive strategy and develop effective marketing and sales strategies and plans. The integration of marketing, communications and sales into multiple aspects of an organization’s functions is explored throughout the course.

MPHM-540: Human Capital Management and Labor Relations
This course is designed to introduce students to the principles of human capital management and labor relations with a focus on the global marketplace. It will equip them with the skills needed to manage people, negotiate labor contracts and union agreements, resolve human resources issues and recruit effective employees who can deliver on the customer service goals of the organization. This course will also introduce students to the basics of talent management strategy, including topics such as workforce analysis, building a talent pipeline, on-boarding, performance management, career management, succession planning, retention, engagement and creating an inclusive environment. This course will also serve as an introduction to global labor and employment law.

Elective Courses (15 credits)

All students are required to complete five elective courses.
MPHM 880: Practicum I
MPHM 890: Practicum II

Specialties

Brand Management & Guest Experience Design
MPHM 600: Hospitality Brand Innovation, Strategy, and Management
MPHM 610: Trends, Technology, and Consumer Insights
MPHM 620: Loyalty
MPHM 630: Luxury and Lifestyle Brands and Models
MPHM 632: Select Service Brands and Models
MPHM 634: Resort and Leisure
MPHM 640: The Experience Economy
MPHM 642: Guest Experience Engineering and Facility Design for Hotels / F+B
MPHM 644: Meetings and Events Experience Engineering and Management
MPHM 646: Passenger Experience Engineering for Transportation
MPHM 648: Wellness Experience Engineering and Management

Development & Asset Management
MPHM 700: Financial Management From a Hospitality Investment Perspective
MPHM 710: Feasibility, Analytics, Valuations, and Business Intelligence for Hospitality Development
MPHM 720: Hospitality Risk Management and Assessment
MPHM 730: Principles of Asset Management
MPHM 740: Food and Beverage/Third Party Asset Management
MPHM 750: Advanced Revenue Management

Global & Regional Standards
MPHM 700: Financial Management From a Hospitality Investment Perspective
MPHM 710: Feasibility, Analytics, Valuations, and Business Intelligence for Hospitality Development
MPHM 720: Hospitality Risk Management and Assessment
MPHM 730: Principles of Asset Management
MPHM 740: Food and Beverage/Third Party Asset Management
MPHM 750: Advanced Revenue Management

Hospitality Management Launch Celebration

September 25, 2014 6:00 PM Details

Video Highlight

Fostering the Global Hosts of Tomorrow: Introducing the Master's in Hospitality Management Program

Fostering the Global Hosts of Tomorrow: Introducing the Master's in Hospitality Management Program

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Master of Professional Studies in Hospitality Management News and Highlights