She holds a Doctorate of Education in Human Resources Development from George Washington University, an MBA, and a B.A. in Psychology. She has held both the Senior Professional in Human Resources (SPHR) and International Public Management Association for Human Resources Certified Professional (IPMA-CP) certifications, and was part of the Expert Panel on Workforce Diversity for the Society for Human Resource Management (SHRM) for two years.
Dr. Jones’s work experience includes 20 years in management and HR, covering recruiting, testing, benefits, training, EEO investigations, performance management, labor relations, organizational development, and HR metrics. In addition to presenting at several professional and academic conferences, Dr. Jones has taught in-person courses in Hong Kong and Singapore, and has been teaching online for more than 15 years. She published an article based on her dissertation research and authored two book chapters on talent management.