The evidence is irrefutable: organizations that have a diverse workforce have better outcomes than those that do not. Thus, the takeaway for today's human resources professionals seems obvious: Help your management team hire a diverse workforce-racially, ethnically, and in other ways as well. But the effort shouldn’t stop there, says Sukari Pinnock, a faculty member for Georgetown’s graduate program in Human Resources Management. Successful companies also have a culture of inclusion, meaning that employees feel like they belong, and a commitment to equity, meaning they know everyone is being treated fairly. Here, Pinnock talks with fellow faculty member Jacquelyn Bsharah about what it takes to go beyond mere diversity and create a truly dynamic work environment.
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