He has over 28 years leadership experience in emergency services and as a hospital executive working in Saudi Arabia, UAE, Canada and the US.
He is a certified chief fire officer and paramedic. Operationally he has been the incident commander globally at major oil tank fires, refinery fires, high rise fires, train derailments , hazmat incidents, tornadoes and hurricanes. He served as a medical commander during Hurricane Katrina and emergency consultant during Hurricane Irma in Florida. He also has experience managing public health emergencies such as SARS, Ebola and the recent COVID-19 Pandemic.
Dr. Hertelendy's research focuses on interdisciplinary approaches to solving complex organizational problems in healthcare, business and the field of disaster management that center on crisis leadership, teams, organizational culture and trust. His research interests further explore the health implications of climate change and how technology can be used to improve both the delivery and sustainability of healthcare during disasters
Professor Hertelendy is the author of over 90 published articles in leading healthcare, disaster and management journals such as Harvard Business Review, International Journal of Disaster Risk Reduction, Prehospital and Disaster Medicine. He is the Special Guest Editor for the Journal of Emergency Management, Journal of Public Health, Co-Editor in Chief for International Journal of Emergency Services, Associate Editor for Disaster Medicine and Public Health Preparedness.
He is a frequent international speaker on leadership, crisis and emergency management, global health security and climate change. He has developed and validated over 100 plans, conducted and evaluated numerous disaster exercises, and facilitated over 150 seminars and workshops ranging in topics from leadership, crisis management, incident command training, global health and humanitarian crisis and business continuity planning worldwide for over 50 clients in oil and gas, refinery and petrochemical industries, government, manufacturing, security services, heavy industry, technology and healthcare.