Amy Warner joined The Hershey Company in 2019, serving for 18 months as the Experiential Innovation Manager for The Hershey Experience team.
In early 2021 she moved to the Customer Service team where she currently manages a team of order management professionals. Prior to joining Hershey, she provided operational oversight for the factory tour and company store locations of Harley-Davidson Motor Company for 17 years. She has led projects involving experiential development, retail stores, exhibits, new product development and strategic and staffing initiatives. Amy holds a Master of Project Management degree from the Pennsylvania State University and a Bachelor of Arts degree in Speech Communication from Shippensburg University. She has also completed certificates in Innovation Strategy and Change Management. Amy is certified as a Project Management Professional by the Project Management Institute and has been teaching Leading Project Teams at Georgetown University since 2017 and is the current Subject Matter Expert for the course.