Global supply chains tend to work with uncanny efficiency—that is, until they get disrupted by a global pandemic, a resultant run on computer chips, or an errant 220,000-ton container ship that finds itself stuck sideways in the Suez Canal. But increasingly, the impact of these events can be mitigated by a new supply chain “superpower”: Artificial Intelligence (AI). “We helped whole governments to source faster, better, and smarter, and then also set themselves up for a better way of dealing with these pandemic-like situations,” said Peter Ebert, Head of Partnerships & Sales Americas at scoutbee. Here, Ebert talks with Linda Dunn, Faculty Director of Georgetown’s Master’s in Supply Chain Management program, about how AI is transforming the field.
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