In Focus | The Impact of AI on Supply Chains

Artificial Intelligence (AI) is emerging as a key tool in supply chain management, allowing companies to see patterns in complex supply systems and respond quickly—and avoid risk—when these patterns change. That’s the positive message that Jacqueline Barbieri, founder and CEO of Whitespace, offers Linda Dunn, faculty director of the Master’s in Supply Chain Management program at Georgetown University. However, Barbieri says that the conversation around bias in AI will only get more complicated because of “emergent biases” that can be created by generative AI systems. “Something being ‘emergent’ means that it wasn’t planned—it just occurred,” Barbieri says, and avoiding the crossing of ethical lines in these cases “is a really hard problem.”

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