As a senior member of the Global Communications and Public Affairs department, Jeff Flaherty oversees crisis communications and issues management for Marriott International’s 6,000 hotels around the world.
Partnering with internal and external subject matter experts in safety and security, risk management, law, customer service, social media, diversity and other key disciplines, Flaherty provides strategic counsel to all levels within the organization with the goal of protecting and enhancing Marriott’s valued reputation and image.
An industry veteran with more than 28 years of experience, Flaherty has held positions in global corporate relations, brand public relations, internal communications and human resources.
Flaherty has served as chairman and vice chairman of the communications committee for the American Hotel & Lodging Association.
Flaherty holds a B.A. in communication studies from Virginia Tech, and a Master of Science in Management from the University of Maryland.
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