Course Schedule for Fall 2018


 


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MPHL-900-01

Capstone

As the finale and culminating course in the Global Hospitality Leadership program, the Capstone showcases a student’s mastery of subject in one, comprehensive research project. This course gives the student the opportunity to focus on the particular subset of hospitality with which they identify and in which they are looking to specialize. The industry-based Capstone project will serve as a semester-long opportunity for students to produce a substantial piece of original work under the tutelage of an industry sponsor and program faculty. Students will partner with a Capstone Advisor, who—as an industry professional—will serve as a guide through the detailed development and execution of the actual project and related deliverables. Successful projects will reflect current and future industry challenges, partner with a brand or company within the industry, and produce a body of work that delivers recommendations, and practical, implementable, and innovative solutions. As an individualized endeavor, the course provides the opportunity for students to synthesize the theoretical and practical content taught during the program while will also reviewing and examining the primary knowledge, skills, and learning goals of the MPS-GHL program. Special emphasis will be placed upon the leadership and ethical skills introduced early in the program, including verbal presentations, written assessments, research methodologies, decision-making, and strategic planning. Students must propose a thesis project, work with a dedicated Capstone Advisor to develop the project, author an in-depth research paper, supporting action plan, executive summary (“white paper”), create a visual presentation, and present and orally defend their work in front of a panel of faculty and experts at the semester’s end. Enrollment in this course is through application and approval. A minimum grade of "B" (3.00) is required in the Capstone course to graduate regardless of the student's cumulative GPA.

Note: MPS degree core requirement. Minimum grade of "B" is needed to pass. Students must have completed 24 credit hours before enrolling. If you are eligible for Capstone, please contact the GHL program administration as soon as possible to discuss the Capstone process and requirements.

  • Course #: MPHL-900-01
  • CRN: 32196
  • Format: On-campus
  • Instructor: Tucker, E.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-500-01

Ethics and Leadership in Hospitality

In the ever-evolving and global hospitality industry, self-reflection and recognition of one’s values, conduct, and consideration for others often make the difference between those leaders who are successful and those who are not. At the core of Georgetown University’s Jesuit foundations, the notion of cura personalis (“care for the whole person”) guides our mission to ensure that graduates exude not only academic excellence, but also the qualities exemplified by great leaders who make decisions and lead in an ethical manner. This foundational course sets the tone for the overall Global Hospitality Leadership program, in which students explore their existing individual assumptions, build foundational principles, and commit to their own moral compass in relation to the codes of conduct, core values, and best practices endemic to the professional world. Students will demonstrate their application of ethical practices and link those principles to a decision-making framework steeped in leadership and management. Students will embark upon collaborative projects developing their ethical decision-making skills and analyze how those skills lead to better and more effective managerial competencies. Topics include: ethical conduct in the international business context, ethical models of leadership, reasoning in managerial situations, communication and influence skills, and collaborative teaming.

Note: Core requirement for the MPS degree. Minimum grade of "B" is needed to pass.

  • Course #: MPHL-500-01
  • CRN: 32183
  • Format: On-campus
  • Instructor: Tucker, E.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-710-01

Feasibility, Analytics, Valuations, and Business Intelligence for Hospitality Development

The hospitality industry abounds with new developments, transactions, and deals, all of which must be critically analyzed to fully understand each investment's feasibility and economic attractiveness. Accordingly, this course examines practical tools of investment analysis and valuation used by current market participants including owners, operators, and lenders to evaluate and analyze lodging investments. Students will develop an understanding of how to plan an investment or development; a procedure for determining the economic feasibility of the investment; and the critical valuation techniques required for acquiring and financing assets. The course evaluates the macro forces impacting feasibility and investment opportunities and focuses on the design of market and site analyses. Expertise is built around accurately forecasting occupancy, average rates, cash flows and real estate value based on a critical analysis of supply and demand to support investment and lending decisions. Students will learn how to build long-term cash flow models and perform analyses utilizing various commonly used valuation methodologies. With a focus on both new and existing hotels and the choice between franchise and management models, other topics include restaurant/F&B; valuation techniques, lending and financing basics, and investment sales/brokerage.

Note: A joint course with the Global Hospitality Leadership and Real Estate (MPRE 708) programs.

  • Course #: MPHL-710-01
  • CRN: 32190
  • Format: On-campus
  • Instructor: Deller, W.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-881-01

GHL: Independent Study

Note: This course is restricted to program approval.

  • Course #: MPHL-881-01
  • CRN: 35554
  • Format: On-campus
  • Instructor: Kelnhofer, M.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-570-01

Global Studies in Hospitality: Intensive Learning Experience

Hospitality is a global business that is heavily influenced by the various regions in which it operates. Relationships among guests, associates, and ownership groups vary drastically, and only the most seasoned hospitality professionals can navigate the unwritten rules of this fluid international terrain. As a crucial part of this course, students will study various regions of the world in which hospitality is critically impacting the industry globally. This course requires students to develop and hone their cultural competencies and attributes found in service-oriented global citizens, better preparing them for an international career in the hospitality industry.

Note: Foundation course. Offered on-campus.

  • Course #: MPHL-570-01
  • CRN: 35030
  • Format: On-campus
  • Instructor: Shannon Rinella
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-520-01

Managerial Accounting and Finance: Analysis and Decision-Making for Hospitality Operations

Understanding the complex figures in business transactions is imperative for any leadership role in the hospitality industry. In this foundational and required course, students practice hospitality decision-making and value creation from a hospitality operations perspective. Starting with the basics of accounting and finance, the curriculum quickly accelerates to an advanced graduate level. Using historical accounting data, the content is designed to create critical-thinking leaders who can easily participate in a numerically-intense business conversation with executives and can make informed and logical decisions based on their evaluations. In this course, students will demonstrate knowledge of generally accepted accounting principles, and evaluate business legal entities, citing reasons for their formation; evaluate income statements, balance sheets, cash flows, and learn how illustrate how managers and operators use these financial statements for decision-making and value-creation purposes. Expect sharpened analytical skills of basic cost concepts, cost-volume profit analysis, cost approaches to pricing, and ratio analysis, while developing advantageous skills in forecasting methodologies, capital and operations budgeting, and the internal audit process. Students will demonstrate formulating and using logic in decision-making, articulating those decisions, and defending them at an executive level. The course will utilize applied case studies throughout, and will require written exams, projects, and verbal presentations.

Note: Foundation requirement for Global Hospitality Leadership.

  • Course #: MPHL-520-01
  • CRN: 32185
  • Format: On-campus
  • Instructors: Balkey, D. , Brooks, C.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-880-01

Practicum I

The Integrated Practicum (internship) option is geared towards students who wish to gain experience in the hospitality industry and build a professional network while simultaneously studying. It is one of the most advantageous features of the MPS degree program, allowing students to earn three credits in place of one regular, three-credit Elective. The option is strongly encouraged for those students who are taking the program full-time, or for those students not currently employed within the hospitality industry. Practical learning opportunities are available through our various hospitality partnerships, including hotel, restaurant, association, and convention placements. Internship opportunities have been reviewed and approved by the program and are offered to students each term. Students may also bring special opportunities to the Executive Director for vetting and approval. Students will document their weekly objectives, activities, network contacts, leadership / management observations, and assessment tools in a project portfolio, which is submitted to their internship advisor at the end of the term.

Note: Registration must be approved by MPHL program administration.

  • Course #: MPHL-880-01
  • CRN: 32195
  • Format: On-campus
  • Instructor: Horowitz, Y.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-750-01

Revenue Management for Hospitality

Revenue Management is one of the most essential and in-demand business competencies in the hospitality industry. This course teaches students advanced principles of price variability and yield management, and the science of balance: offering the right product at the right time at the right price to the right customer. While revenue management is used across almost all hospitality companies from hotels and airlines, to rental cars, leisure travel and resorts, its underlying methodology is used broadly in other industries to improve top and bottom line revenue and in finding optimal solutions for business problems. Success in this area requires an expansive, multi-disciplinary view into all aspects of an operation within the organization including customer behavior and guest touch points. Segmentation, pricing, distribution, budget analysis, and channel distribution are evaluated in the quest to maximize revenue. Students will have the option of earning AH&LEI’s Certification in Hotel Industry Analytics (CHIA) parallel to the course curriculum.

  • Course #: MPHL-750-01
  • CRN: 34377
  • Format: On-campus
  • Instructors: George, V. , Phillips, J.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings:

MPHL-530-01

Sales & Marketing and Communications for Hospitality Management

Sales, marketing, and communications strategies are key to building brand perception and awareness, distinguishing a value proposition from competitors, and growing and retaining customers. Paralleling the hospitality industry’s evolving globalization, organizations have moved from a local to a global approach. Once largely sales-driven, hospitality has become a market-driven industry, where increasingly complex channels are required to target, reach, and convert diverse prospective audiences. Today, an integrated multi-channel marketing and communications strategy is the norm, authentic content and storytelling are king, and this mastery-level course explores why. Creative and successful sales & marketing case studies are central in this foundational course, in which students learn the principles of marketing management at both the property and corporate level. Projects focus on the positioning and development of effective sales & marketing and communications plans, and the collection, tracking and analysis of data, metrics, and key performance indicators to drive strategy. Particular emphasis is given to a variety of target customer segments including business and leisure travelers, travel agencies, meeting planners, and broader groups from baby boomers to millennials and beyond. Students will learn marketing methodologies across multiple media channels including traditional (print, direct mail, radio, outdoor, TV, etc.) and digital (email, display, search, social media, etc.,). Sample topics include: customer loyalty programs, guest response action plans, ethical and privacy issues, liability and risk, as well as creative models for design and visualization. Other topics include the changing value of ratings & review systems across the world with influencer sites like TripAdvisor, Yelp, etc., and events and destination marketing.

Note: Foundation requirement for Global Hospitality Leadership.

  • Course #: MPHL-530-01
  • CRN: 32186
  • Format: On-campus
  • Instructor: Jordan, A.
  • Dates: Aug 29 – Dec 21, 2018
  • Class Meetings: