Capstone (3 credits; required)
This course allows students to use the tools, techniques, and knowledge they have learned throughout the program to solve a business problem or improve a process within their organization or as a consulting project for a real-world client. Students will work closely with their faculty advisor to determine an appropriate topic and scope for their capstone project.
Introduction to Operations & Supply Chain Management (3 credits; required)
This course introduces students to operations and supply chain management and orients them to the curricular areas of emphasis: Planning, Procurement Management, and Logistics & Fulfillment Management. Students will be introduced to a variety of tools, techniques, concepts, and theories. Topics will include demand planning, process design and improvement, quality evaluation, procurement, capacity analysis, logistics management, and inventory management. This course will employ simulations, guest speakers, and case studies to immerse students in the world of supply chain management and help them understand essential terminology and current challenges.
Supply Chain Cost & Financial Analysis (3 credits; required)
This course challenges students to consider the linkages between supply chain management and corporate finance. Students learn to anticipate how supply chain decisions affect various stakeholders, both inside and outside the company, including how supply chain decisions create value for shareholders. Topics include accounting fundamentals, cost allocations, standard costing, activity-based costing, transfer pricing, working capital management, KPIs and dashboards, Total Cost of Ownership, and cash flow projections. This course also covers the fundamentals of supply chain finance, including topics such as payables discounting, reverse factoring, lease versus buy, and trade credits. Finally, the course introduces students to a variety of global supply chain and global trade topics, including duty and quotas, taxes, hedging, currency issues, and the mechanics of global joint ventures.
Supply Chain Design (1.5 credits; required)
This course teaches students how to drive better business performance by structuring the supply chain in ways that enhance profitability, align with the strategic goals of the organization, and ultimately create shareholder value. Students are introduced to the theory and practice of mapping supply chain processes, logistics management, strategic partnership development, risk management, single versus dual sourcing, organizational integration, and outsourcing versus insourcing in the context of how to build an effective supply chain. Students work through case study examples and simulations to identify how organizations must balance all factors that drive the Total Cost of Ownership and profitability.
Sustainability in Supply Chain Management (1.5 credits; required)
This course introduces students to Corporate Social Responsibility (CSR) in supply chain management and covers practical, real-world topics such as: sourcing sustainable products, measuring environmental impacts, ethical sourcing, safety, and quality assurance, diverse suppliers, human rights in the supply chain, and Supplier Codes of Conduct. The course will cover global views on CSR including the Global Reporting Initiative and ISO 26000. Additionally, the course discusses ethical considerations encountered in supply chain management.
Areas of Emphasis
Supply Chain Analytics & Technologies (3 credits; required)
This course teaches students the primary quantitative and qualitative methods of analysis required to understand, forecast and address variability in the supply chain. Topics include forecasting systems, forecasting integration with strategic partners, typical forecasting fallacies, market analysis techniques, market testing, matching demand and supply and quantitative forecasting methods and concepts such as single, double, and triple exponential smoothing.
Forecasting & Market Analysis (3 credits; elective)
This course teaches students to determine customer needs, execute customer analyses including segmentation and customer lifetime value projections, and measure customer satisfaction. Students will learn how to identify and monitor core commodity inputs and potential global impacts, anticipate the impact of external trends on demand and supply, and develop contingency plans in case of forecast challenges or market disruptions.
Data Management & Visualization (3 credits; elective)
This course introduces data management structures and platforms, data governance, and collaborative data management practices, global production classification standards, information hierarchies and attributes, data analysis, procure to pay and information technology fundamentals for supply chain management. Topics covered include data modeling, relational databases, data extraction, data queries, and reporting.
Operations Strategy & Strategic Sourcing (1.5 credits; required)
This course teaches students how to execute a strategic sourcing plan. Students will learn about methods, techniques, and technology for strategic sourcing RFX events, contracting fundamentals and approaches, and supplier relationship management.
Project Management (1.5 credits; elective)
This course provides an overview of the project management lifecycle and associated processes. Students gain a solid grounding in fundamental project management concepts and learn how to develop a project charter, components of a project management plan, and a work breakdown structure (WBS). Students also learn how to assess risks, develop contingency plans and create a change management plan.
Negotiations (1.5 credits; elective)
Effective negotiation is a key skill in supply chain management, impacting decisions such as order quantity, quality, service levels, total cost of ownership, and on-time delivery. Students will learn techniques and methods to prepare for negotiations and develop relationship management skills that improve negotiation outcomes. Concepts such as developing a plan for negotiations, defining roles, developing high gain and high-value questions, and demonstrating empathy and listening skills will be covered. Students will have the opportunity to practice via simulations and role-play exercises.
Logistics & Fulfillment Management
Distribution Strategy & Logistics Management (3 credits; required)
This course introduces the various options for logistics management (1PL, 2PL, 3PL, etc.) and outlines the pros (including access to a global warehouse network, ability to focus company resources on core competencies, and shipping and risk mitigation) and cons (including cost and loss of control) of outsourcing fulfillment. Students learn about methodologies for managing logistics, transportation regulations that impact logistics, types of logistics software, and methods to select distribution partners.
Innovation & Technology in Supply Chain Management (3 credits; elective)
This course examines how rapidly-changing technology and innovation are altering best-practices in supply chain management. Topics include areas such as 3D printing, robots, blockchain and the effect of artificial intelligence and predictive analytics on supply chain operations.
Global Supply Chain Management (3 credits; elective)
This course introduces students to the rules governing international trade and global trade considerations. Topics include International Commercial Terms or Incoterms, frameworks for international expansion, regulatory and country reporting requirements, analysis of offshoring and outsourcing, and the evaluation of trade barriers and risks.
Leading Cross-Cultural Teams (1.5 credits; elective)
This course focuses on practical as well as theoretical tools, methodologies, and approaches that students will use throughout their supply chain career. Leadership, organizational management, team diversity, and cross-cultural communications topics will be covered in order to help students develop their management and teamwork skills.
Humanitarian Logistics (1.5 credits; elective)
This course uses case studies and guest speakers to introduce students to the particular supply chain challenges that are inherent in humanitarian crisis relief, emergency and disaster response, and international development projects. Students examine how infrastructure, political stability, and demographics affect logistical operations and supply chain design in different parts of the world.