Successful communication skills have become a critical management tool to thrive and survive in today's increasingly complex and fast-moving business climate. This hands-on, practical course teaches students to analyze, develop, and effectively communicate via all forms of business writing, presenting, visual storytelling, leadership, client management, and negotiating. This course covers the challenges of communicating across global organizations as well as the role that listening and emotional intelligence play in creating effective communication strategies.
This course introduces students to Corporate Social Responsibility (CSR) in supply chain and covers practical, real world topics such as: sourcing sustainable products from vendors, measuring and reporting environmental impacts, ethical sourcing, safety and quality assurance, diverse suppliers, human rights in the supply chain, and implementing a supplier code of conduct. The course will cover global views on CSR including the Global Reporting Initiative. Additionally, this course discusses ethical considerations encountered in supply chain management.
This course introduces students to operations and supply chain management and orients them to the curricular areas of emphasis: Planning, Procurement Management, and Logistics & Fulfillment Management. Students will be introduced to a variety of tools, techniques, concepts, and theories. Topics will include demand planning, process design and improvement, quality evaluation, procurement, capacity analysis, logistics management and inventory management. This course will employ simulations, guest speakers, and case studies to immerse students in the world of supply chain management and help them understand essential terminology and current challenges.
Note: This course meets online, and it is required for degree completion.
This course focuses on practical as well as theoretical tools, methodologies, and approaches that students will use throughout their supply chain career. Leadership, organizational management, team diversity and cross-cultural communications topics will be covered in order to help students develop their management and teamwork skills.
Effective negotiation is a key skill in supply chain management, impacting decisions such as order quantity, quality, service levels, total cost of ownership, and on-time delivery. Students will learn techniques and methods to prepare for negotiations and develop relationship management skills that improve their negotiation outcomes. Concepts such as developing a plan for negotiations, defining roles, developing high gain and high value questions, and demonstrating empathy and listening skills will be covered. Students will have the opportunity to practice via simulations and role play exercises.
This course provides an overview of the project management lifecycle and associated processes. Students gain a solid grounding in fundamental project management concepts and learn how to develop a project charter, components of a project management plan, and a work breakdown structure (WBS). Students also learn how to assess risks, develop contingency plans, and create a change management plan.
This course examines how organizations are increasing security of their supply chains for critical products, materials, and systems. Students will focus on digital threats and vulnerabilities. The course explores case examples and industry and government best practices related to mitigation tools, strategies, and protective measures of Supply Chain Risk Management (SCRM) programs.
This course teaches students how to drive better business performance by structuring the supply chain in ways that enhance profitability, align with the strategic goals of the organization, and ultimately create shareholder value. Students are introduced to the theory and practice of mapping supply chain processes, logistics management, strategic partnership development, risk management, single versus dual-sourcing, organizational integration, and outsourcing versus insourcing in the context of how to build an effective supply chain. Students work through case study examples and simulations to identify how organizations must balance all the factors that drive Total Cost of Ownership and profitability.