Agile organizations quickly sense and adapt to external and internal changes to deliver relevant results in a productive and cost-effective manner. This course explores merging life cycle approaches, which lead to greater organizational agility, and provides an in-depth examination and evaluation of Lean-Agile principles and values and the drivers behind becoming a more agile organization. Students learn how organizations can achieve agility at scale by funding ecosystems of teams that deliver large initiatives, allowing decentralized financial decision making within the portfolio, and continuously prioritizing their backlog of activities within each agile project. Learning objectives for this course include the ability to achieve true end-to-end business agility by utilizing industry standard agile frameworks (such as Scrum, Kanban, and SAFe); establishing the strategic themes that guide an organization's strategy and investments; determining and funding the relevant value streams; defining and prioritizing cross-cutting portfolio backlog epics; and monitoring the performance of the portfolios using applicable Lean portfolio, program, and team metrics. Students learn how to link an organizational strategy into relatively small investment increments called epics, study the breakup of epics into features that can be delivered by program teams, and explore the decomposition of features into user stories delivered by single teams in individual sprints. This course also explores organizational factors that impact the use of agile approaches, such as culture, readiness, business practices, and the role of the PMO.
The course provides students with a comprehensive understanding of Agile Project Management Fundamentals. The course not only teaches students how to manage projects with an adaptive approach, but also allows students to understand the differences and similarities between agile and traditional project management. Throughout the course, students acquire the essential knowledge on agile values, principles, practices, tools, and benefits of applying a lean-agile approach to Project Management. The course also provides students with the tools necessary to select an adequate approach to project management while considering degree of uncertainty and complexity. Through simulations and demonstrations of agile concepts, students gain experiential learning and acquire essential Agile PM skills to operate in an agile setting. By the end of the course, students can apply insights on how to blend linear, incremental, and iterative approaches in a traditional, agile, or hybrid environment.
The Capstone Course is the culmination of the student's academic and professional experience in the Technology Management program. Over the course of the semester, students will be asked to apply the knowledge gained during the program to a project. With a focus on technology for social good, students will incorporate the skills necessary for analyzing key issues, thinking creatively, and making sound decisions in order to develop and execute plans. Projects will address global and local challenges.
During the semester in which students are enrolled in the Capstone Course, it is strongly recommended that they only take one additional course along with it. Students must earn a grade of B or better in the Capstone Course in order to graduate.
Note: Core course requirement for Tech Mgmt students.
DevOps, as a movement and methodology since the mid-2000s, is still transforming the way value is delivered by information technology (IT) organizations. Deriving from practices supporting modern technology management methodologies such as Agile, enterprise DevOps adoption has been demonstrated to create value by reducing the amount of unnecessary rework, improve the quality, speed and tempo of production deployments, create feature reinvestment opportunities, and reduce operational downtime significantly. This course in DevOps is an exploration in the practice of operations and development engineers participating together in the entire service lifecycle, from design through the development process to production support.
The Core Course in Applied Ethics provides a firm foundation of essential concepts, skills, and strategies to allow for informed decision-making and effective leadership. The course emphasizes ethical responsibilities and core values endemic to the professional world, cutting across several disciplines but focusing particularly on the connections between applied ethics and areas such as technology, business management, and law. You will explore real-world dilemmas and the framework for reaching ethical decisions. Topics will include intellectual property rights, government regulations, privacy, information security and cybercrime. Professional guests from various fields—such as business, law and government—will present case studies representative of their experiences. In addition to other requirements, students must earn a grade of "B" or higher in the Ethics course.
Provides theories and practical techniques related to acquiring, accounting for, and allocating an organization’s financial assets. It analyzes basic business problems that managers face as they make technology decisions for their organizations. Some of the topics include return on investment, theories of portfolio management, financial statement and discounted cash flow analysis, interest rate determination, capital budgeting methodologies, concepts of risk and return, asset pricing, and valuation models. You will apply the knowledge you gain to issues you face within your work environment and to real-world examples through business cases and case studies.
This course provides students with a solid foundation and a good understanding of practicing Agile with Scrum and Kanban. Scrum is a framework for designing, developing, and delivering products, services, and/or solutions of the highest value incrementally. Scrum is also known as a popular agile method in the computer software industry for addressing unknown and complex requirements iteratively and incrementally.. Scrum implementations require the use of self-organized teams who are flexible individuals willing to adapt quickly to change. Students will learn about the rules of the game specific to Scrum events (the sprint, sprint planning, daily Scrum, sprint review, and sprint retrospective), Scrum artifacts (e.g. product backlog, sprint backlog, and increment), and the importance of the definition of done. Kanban is another lean framework for developing and delivering products and services by balancing demands with available capacity, and by improving the handling of system-level bottlenecks. Students will also learn essential lean principles and discover how to use a Kanban board to help them visualize workflow and prioritize work items more effectively.
The Management of Technology course provides theoretical and practical experience in using information technology to support organizational decision-making processes. You will examine the requirements of an organization to optimize its competitive strategy and core competencies. You will learn different tactical, strategic, and organizational factors relative to various information systems, as well as how to gauge the effectiveness of an organization’s information system. The course addresses some of the unique issues in managing different types of IT professionals, from senior-level architects to junior-level infrastructure support personnel. You will explore tools and techniques related to hiring, developing, assessing, and retaining staff—as well as theories/methods of managing remote workers and virtual teams.
Note: This is a foundation course that is required for the TM students.
Perspectives in Addressing Cybersecurity & Critical Infrastructure: A National Challenge
The purpose of this course is to explore the nature of the critical infrastructure, the possible threats that exist or might exist and how they can be countered. We will take two distinct perspectives: the first is regarding how threat analysts assess threat signals and determine which are of concern and the second is to think about the incentives that the various stakeholders (businesses, government, regulatory bodies, etc.) have to address the issues. In other words, there are serious potential threats out there but there are a number of disparate stakeholders who may not have placed threat analytics as a top priority. We will examine the health care critical infrastructure as one case and will also examine a power grid example as the second case.
Project Management for IT Professionals will master both the practical and theoretical sides of project management for IT professionals. In keeping with the ANSI standard for project management, this comprehensive course covers such core concepts as triple-constant theory, critical path method, and tracking earned value. You’ll follow the project lifecycle—from planning to monitoring to control—and learn how to avoid the most common challenges of successful project management.
This course takes a look at strategies for managing digital products and services.
To be successful in the world of digital products and services, one must start with strategy. Effective corporate strategy demands an in-depth understanding of the various technologies that enable digital business. In this course, you will examine how a strategic approach to emerging trends—in telecommunications, search engines, security, portals, websites, user interface design, fintech, digital download features, mobile commerce, cloud computing, custom database design and pervasive computing—can impact competitive dynamics.